Support
We answer every email, usually within two business days.
Email support@goapply.app. If you're reporting a problem, include your iOS version and, if you can, the User ID shown at the bottom of the Settings screen. It makes finding your account instant.
Fixing your matches
Matches come from your profile. If the feed looks wrong, open Settings → Edit Profile and check your class year, school, major and GPA. Changing your class year has the biggest effect, since most programs are year-specific.
Resume scores
Match scores only appear once you've uploaded a resume. Until then the rings stay empty. Upload one in Settings → Resume. If a score looks off, re-upload: parsing improves with a cleanly formatted PDF.
Deadline reminders
Reminders only fire for opportunities you've saved, and only if notifications are allowed. Check iOS Settings → Notifications → GoApply if you're not getting them.
A listing is wrong or expired
Listings come from third-party sources and change without notice. Always confirm the deadline on the organisation's official page. If you spot something wrong, email us the listing name and we'll correct it.
Subscriptions
Subscriptions are billed through your Apple ID. Manage or cancel in iOS Settings → your name → Subscriptions. Deleting the app does not cancel a subscription, and refunds are handled by Apple.
Deleting your account
Settings → Delete account removes your account, profile, resume result and saved items. It's immediate and can't be undone. Cancel any active subscription separately through Apple.